Effective date: 20 November 2025

Care 4 Lives Foundation (“Care 4 Lives”, “we”, “us”, or “our”) is a non-profit organization based in Tema, Ghana, dedicated to transforming lives through creative education and skills development. (BusinessGhana)

We respect your privacy and are committed to protecting the personal data of our supporters, beneficiaries, volunteers, partners, and visitors to our website care4lives.com (the “Website”).

This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us online or offline.

Note: This Privacy Policy is for general information only and does not constitute legal advice. Please adapt it with your lawyer or advisor to fully align with Ghanaian law and any other jurisdictions relevant to your work.
 

Care 4 Lives Foundation is a non-profit organization registered and operating in Ghana, with activities focused on creative education, youth empowerment, and community support. (BusinessGhana)

For this Privacy Policy, Care 4 Lives Foundation is the “data controller,” the organization that determines how and why your personal data is processed.

This Privacy Policy applies to:

• Visitors and users of care4lives.com
   
• People who create accounts, become members, or book programs/events through the Website.
   
• Beneficiaries, volunteers, supporters, donors, and partners whose information we collect through forms, emails, messaging apps, or in person
   
• Anyone who interacts with us via links on the Website (for example, social media buttons, newsletter signup forms, or contact forms)
   

If you follow a link from care4lives.com to other platforms (for example, our online shop at care4lives.store), those services may have their own privacy policies and terms, which you should also review. (care4lives.store)

Because we operate in Ghana, our handling of personal data is guided by:

• The Data Protection Act, 2012 (Act 843) of Ghana
   
• Guidance issued by the Data Protection Commission of Ghana on the rights of data subjects and data controllers (Wikipedia)
   

If you are accessing our Website from the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, we also aim to handle your data in a way that is compatible with those standards, including principles of lawfulness, fairness, transparency, purpose limitation, data minimization, and security.

We may collect personal information you choose to provide, including:

• Contact details: name, email address, phone number, postal address, school or organization
   
• Account information: username, password, profile details if you create an account on the Website
   
• Membership & program forms: age range, school/class, areas of interest (e.g., music, art, digital skills), emergency contact, parent/guardian details (for minors)
   
• Event & workshop registrations: attendance information, preferences (e.g., session choices, T-shirt size, dietary needs)
   
• Donations & support: donation history, preferred causes, and any messages you send us
   
• Volunteer & partnership info: role, skills, CV details, organization name, and other information you share when you collaborate with us
   
• Communication content: messages you send via email, contact forms, WhatsApp, social media, or other channels
   

Where required by law (for example, when collecting data about minors or special categories of personal data), we will seek explicit consent from you or your parent/guardian.

When you use the Website, we may automatically collect:

• Technical data: IP address, browser type, operating system, device type
   
• Usage data: pages you visit, time and date of visits, time spent on pages, clicks, actions on the site
   
• Cookies and similar technologies: small text files stored on your device that help us understand how you use the Website, keep you signed in, or remember your preferences
   

We may also use website analytics tools (such as Google Analytics or similar services) to understand traffic and improve our content and user experience.

We may receive information about you from:

• Payment or donation processors are used when you donate or purchase items.
   
• Ticketing or booking platforms, if we run paid or registered events
   
• Social media platforms (e.g., Instagram, Threads, Facebook, YouTube), when you interact with our accounts there (threads.com)
   
• Partner organizations, schools, or youth groups we collaborate with, where they are lawfully allowed to share information with us, and you have been informed
   

Under the Data Protection Act, 2012 (Act 843) and similar principles in other data protection regimes, we process your personal data based on one or more of the following legal grounds: (Wikipedia)

• Your consent – for example, when you sign up for a newsletter, agree to cookies, or consent to photos/video use.
   
• Performance of a contract or pre-contractual steps – such as managing your membership, event registration, workshop booking, or merchandise order
   
• Legal obligations – complying with tax, accounting, child protection, or reporting obligations
   
• Legitimate interests – operating and improving our programs and Website, securing our systems, fundraising for our non-profit mission, and communicating with supporters, provided your rights and freedoms are not overridden.
   

We may use your personal data to:

• Provide and manage access to our Website and online accounts.
   
• Register yourself for programs, workshops, events, and campaigns.
   
• Manage memberships, volunteer engagements, and collaborations.
   
• Process donations and send you receipts or acknowledgements
   
• Communicate with you about our projects, events, opportunities, and updates.
   
• Respond to your questions, feedback, or support requests.
   
• Show you relevant content and improve our Website (including through analytics)
   
• Maintain the safety and security of our systems and users.
   
• Comply with our legal, regulatory, and reporting obligations.
   
• Evaluate and improve the impact of our work (for example, through anonymous or aggregated statistics and reporting)
   

We do not sell your personal data to third parties for their independent marketing purposes.

Our Website may use cookies to:

• Keep you signed in
   
• Remember your preferences (for example, language or cookie choices)
   
• Understand how visitors use our site so we can improve it.
   

Types of cookies may include:

• Strictly necessary cookies – required for the site to function properly
   
• Performance/analytics cookies – help us understand traffic and usage patterns.
   
• Functionality cookies – remember your preferences and enhance your experience
   

When you visit the Website, you may see a cookie banner asking you to accept or manage cookies. You can also usually control cookies via your browser settings (such as blocking, deleting, or limiting them). However, disabling certain cookies may affect how the Website works.

We may share your personal data with:

1. Service providers
    
   • Website hosting & maintenance
      
   • Analytics and performance tools
      
   • Email/newsletter services
      
   • Cloud storage or collaboration platforms
      

1. Payment and donation processors
    
   • To securely process your donations, purchases, or other payments.
      

1. Event partners and program collaborators
    
   • If needed to deliver a joint program, workshop, or project, and where appropriate safeguards are in place
      

1. Public authorities and regulators
    
   • Where required by law, regulation, court order, or to protect our legal rights and the safety of our beneficiaries and staff
      

1. Other entities with your consent
    
   • For example, if you explicitly agree to have your story or profile shared as part of a public campaign
      

We require our service providers and partners to handle your data securely and only use it for the purposes we have agreed with them.

We do not sell or rent your personal data to third parties.

Some of our service providers or platforms (for example, website hosting, e-commerce, analytics, or communication tools) may be located outside Ghana, including in the European Union, the United Kingdom, or the United States. (care4lives.store)

Where personal data is transferred internationally, we take reasonable steps to ensure that:

• There is an appropriate legal basis for the transfer, and
   
• The receiving party provides an adequate level of data protection (for example, through contractual safeguards or recognized standards).
   

We use a combination of technical and organizational measures to protect your personal data, such as:

• Secure hosting and access controls
   
• Password protection and role-based access for staff and volunteers
   
• Staff and volunteer awareness on confidentiality and data protection.
   
• Regular backups and security monitoring, where possible
   

However, no method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.

We keep your personal data only for as long as is reasonably necessary for the purposes described in this Policy, including:

• For the duration of your membership, volunteer role, or active engagement with Care 4 Lives
   
• For as long as needed to manage your donation records, in line with accounting and tax requirements
   
• For the duration of specific projects, programs, or campaigns, plus a reasonable period for reporting and evaluation
   
• For legal limitation periods where we may need the data to establish, exercise, or defend legal claims
   

After this period, we will either delete, anonymize, or securely archive your personal data, unless we are required by law to keep it longer.

Under Ghana’s Data Protection Act, 2012 (Act 843), and guidance from the Data Protection Commission, you may have the following rights in relation to your personal data: (Data Protection Commission)

• Right to be informed about how your data is collected and used.
   
• Right of access – to request a copy of the personal data we hold about you
   
• Right to rectification – to ask us to correct inaccurate or incomplete data.
   
• Right to object or restrict processing where processing may cause unwarranted damage or distress, or where you no longer wish to receive direct marketing.
   
• Right to withdraw consent where processing is based on your consent.
   
• Right to request deletion or blocking of personal data in certain circumstances
   
• Right to complain to the Data Protection Commission if you believe your data protection rights have been violated.
   

We may need to verify your identity before responding to certain requests.

If you are in the EEA or UK, you may also have rights such as:

• Right to data portability (in some cases)
   
• Right to complain to your local data protection authority.
   

Care 4 Lives works closely with children and young people through creative education and empowerment programs. We take extra care when handling data that relates to minors.

• We do not knowingly collect personal data from children below the age required by law without appropriate parental or guardian consent.
   
• When programs are run through schools or youth groups, we usually collect information through the institution, which may have obtained the necessary consent.
   
• If we discover that we have collected personal data from a child without appropriate consent, we will take steps to delete it or obtain consent as required.
   

If you are a parent or guardian and have concerns about your child’s data, please contact us using the details in Section 15.

Our Website may include links or integrations with:

• Social media platforms (e.g., Instagram, Threads, Facebook, YouTube)
   
• Online radio or content platforms
   
• Our e-commerce store (e.g., care4lives.store)
   
• Other partner or supporter websites (care4lives.store)
   

These third-party sites and services are not controlled by us, and this Privacy Policy does not cover how they process your personal data. We encourage you to read their own privacy policies before providing any personal information to them.

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal data, please contact:

Data Protection Contact
Care 4 Lives Foundation
Vera Street, Community 4, Tema, Greater Accra, Ghana (BusinessGhana)
Phone: +233 54 676 6739 (BusinessGhana)
Email: [replace with your official Care 4 Lives privacy/contact email]

You may also contact the Data Protection Commission of Ghana if you wish to complain about our handling of your personal data. (Data Protection Commission)

We may update this Privacy Policy from time to time to reflect changes in our activities, legal requirements, or technical developments.

• When we make significant changes, we will update the “Effective date” at the top of this page.
   
• In some cases, we may provide additional notice (for example, by email or on the homepage).
   

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.